Returns and Exchanges

Credit Note or Exchange

We want you to be completely happy with your purchase so we allow a period of 7 days from receipt of shipment to return your goods to receive a credit note or exchange. All products must be returned in their original condition with tags attached to receive a store credit.

Please allow a period of ten working days to process your exchange. Email confirmation will be issued once the exchange process is compete.

Refund

We do not provide refunds for incorrect selection or a change of mind.

Sale Items

We do not issue a refund or exchange on items purchased at a discounted price or during a sale. All items purchased are final.  

Return Postage

Unless you are returning your product due to a manufacturing default you are responsible for covering the cost of return postage. When returning items for an exchange please include a reply paid self-address satchel to the address listed below. Email us before hand to ev@stitchedwithlovebyev.com

Return Address:

 

44 Old Main Road

Bridgewater
Tasmania 7030

In situations where we are happy to provide a refund when there is no defect we would charge a restocking fee of $8.00 AUD.